Privacy Policy for Yassako

1. Introduction

Welcome to Yassako ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart electricity lending application (the "App") in Uganda.

By using Yassako, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is in compliance with the Data Protection and Privacy Act, 2019 of Uganda.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Full name
• National ID number
• Phone number
• Email address
• Utility meter number
• Payment information

2.2 Usage Data

We automatically collect the following usage information:

• Electricity consumption patterns
• Lending history
• Payment history
• App usage statistics
• Device information (type, model, operating system)
• IP address
• Access times and dates

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage electricity loans
• To verify your identity and maintain account security
• To communicate with you about your account and services
• To process payments and handle billing
• To improve our services and develop new features
• To comply with legal obligations
• To detect and prevent fraud
• To analyze usage patterns and optimize our lending algorithms

4. Data Sharing and Disclosure

We may share your information with:

• Electricity utility companies in Uganda
• Payment processing partners
• Credit reference bureaus
• Legal authorities when required by law
• Service providers who assist in our operations

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication measures
• Secure data storage facilities
• Regular staff training on data protection

6. Your Rights

Under Ugandan law, you have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to withdraw consent
• Right to file a complaint with the National Information Technology Authority-Uganda (NITA-U)

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your information.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Yassako
Email: support@yassako.net
Phone: 0326120250
Address: Plot 1645 Bukoto-Ntinda Road, Kampala.

11. Governing Law

This Privacy Policy is governed by the laws of Uganda, including the Data Protection and Privacy Act, 2019.